General Questions
What is your average delivery times?
Shipping times vary depending on your location and the shipping service selected. Please note that some items may take longer due to low stock or high demand. For pre order items, there is a estimate 1-week processing period before the order ships to your doorstep. Once dispatched, delivery typically takes a few additional business days, depending on carrier and destination. Please be patient as we a re a one person team.
Where do you ship to?
We currently ship domestically and worldwide. Serving all 51 states in the United States. We are based out in Seattle, Washington.
Where are your products made?
Our products are designed in-house and manufactured with partnered companies to provide you with the highest, reliable quality.
Product Questions
Where can I find instructions to install?
Specific instructions are not provided. For technical assistance or build questions, please contact our support team through the Technical Specs section. We’re here to help you get dialed in.
Where should I start with my build?
Check out our Rig Gallery for inspiration on what’s possible with SOLIDRIGS gear. We recommend pairing your build with our lineup of wheels, tires, metal driveshafts, high-clearance links, performance shocks, and weighted LCG parts.
Shipping & Returns
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on your location.
What is your return policy?
We accept returns within 30 days of purchase, provided not damaged and in its original packaging. Please contact our support team for assistance with returns. You can contact us via support > shipping & returns.
How long will it take to receive my order?
Shipping times vary depending on your location and the shipping service selected. Please note that some items may take longer due to low stock or high demand. For pre order items, there is a estimate 1-week processing period before the order ships to your doorstep. Once dispatched, delivery typically takes a few additional business days, depending on carrier and destination. Please be patient as we a re a one person team.
