SHIPPING & LOGISTICS

WHAT ARE YOUR SHIPPING TIMES?

Standard (US): 5–7 business days.

Express (US): 2–3 business days.

International: 7–14 business days (varies by location).

HOW DO I TRACK MY ORDER?

Once your gear leaves the shop, we’ll email you a tracking number immediately so you can follow its journey to your door.

WHERE CAN I SEE MY ORDER STATUS RIGHT NOW?

You can track your package directly on our site. Navigate to SUPPORT > ORDER TRACKING to see exactly where your gear is at.

DO YOU SHIP TO P.O. BOXES?

We offer shipping to P.O. Boxes via Standard Shipping only. Express and International orders require a physical address.

ORDERS & RETURNS

HOW CAN I MODIFY MY ORDER?

As long as your order hasn’t entered the "Fulfilled" or "Shipping" phase, we can make changes. Contact us ASAP with your order number.

WHAT IS YOUR RETURN POLICY?

Unused/unopened parts can be returned within 30 days. Limited items and on sale items are final sale.

If you have any defective items, contact us at support@solidrigsrc.com and we will further assist you.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards, PayPal, Apple Pay, and Shop Pay installments.

COMMUNITY & SOCIAL MEDIA

WHERE CAN I SEE SOLIDRIGS IN ACTION?

Follow the builds from frame-up to the trail on our official channels. We post daily updates, technical deep-dives, and community features:

  • Instagram: @solidrigsrc (Build photos & reels)
  • TikTok/Facebook: @solidrigsrc (Videos & More)
  • X: @solidrigsrc

HOW CAN I GET FEATURED ON THE PAGE?

We love seeing our parts in the community. Tag us in posts @solidrigsrc with #TeamSolidRigs & #SolidRigs. Our team regularly picks the best shots to feature in our "COMMUNITY" highlights on Instagram.

DO YOU OFFER SPONSORSHIPS OR BRAND AMBASSADOR ROLES?

We are always looking for passionate drivers and content creators. If you have a solid following and a love for scale realism, reach out via our Contact Page with the subject line "Sponsorships & Collabs."